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Crisis management: lessons learnt in a pandemic

60 mins 1 CPD Hours

Hear from several prominent CROs as they unpack the issues that have been...

Returning to the office after COVID-19

60 mins 1 CPD Hours

As COVID-19 restrictions start to ease around the country, organisations will...

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Crisis management: lessons learnt in a pandemic

60 mins
1 CPD Hours

Risk Symposium COVID-19  Members culture  Risk  Business operations

While the assessment of our pandemic preparedness as a society will be the source of scrutiny for years to come, organisations – including those in the superannuation sector – will need to take stock of what can be learnt from COVID-19 to inform risk management strategies moving forward.

Hear from several prominent CROs as they unpack the issues that have been brought on by the coronavirus and how what a business continuity plan will look like.

Published Date:


Stephanie Lyons, Chief Risk Officer, EISS Super

Stephanie is the Chief Risk Officer of EISS Super and is accountable for oversight of EISS Super’s risk management framework and compliance management framework. Stephanie is responsible for ensuring that EISS Super’s risk and compliance program is effectively integrated into daily operational processes and for managing the reporting process to the Board, Risk Committee and Audit and Compliance Committee. Prior to joining EISS Super, Stephanie worked as an External Auditor in a large accounting firm specialising in superannuation, funds management, insurance and banking.

Stephanie holds a Bachelor of Commerce (German), is a Chartered Accountant and a Graduate of Harvard Business School (General Management Program).

Andrew Major, Chief Risk and Compliance Officer, HESTA

Andrew Major commenced as HESTA’s Chief Risk & Compliance Officer in January 2020, with responsibility for leading HESTA’s central risk and compliance functions.  Andrew joined HESTA in 2009 as a Senior Investment Analyst and has performed a number of roles within the Investments team since that time, most recently as General Manager, Unlisted Assets.

Andrew is Chair of the Australian Investment Council, the industry body representing the private capital sector in Australia.  He has also served as Co-Chair of the UN PRI Infrastructure Advisory Committee, as a director of the Climate Bonds Standards Board, and as the HESTA appointee on numerous fund advisory boards.

Prior to joining HESTA, Andrew worked in private legal practice and for the Macquarie Group, in investment banking and investment management.  He has undergraduate degrees in Economics and Law (both with Honors), a Masters in Applied Finance, and is a Graduate of the Australian Institute of Company Directors.

Paul Schroder, Chief Risk Officer, AustralianSuper

'We're focused on understanding and effectively managing risk to deepen confidence and trust in the Fund.'

Paul is AustralianSuper’s first Chief Risk Officer. He has responsibility for the Fund’s Risk Framework including the Fund’s Risk Appetite, Risk Governance and Management Plans and Risk Culture. He is responsible for the Fund’s relationships with key regulators (in particular APRA and ASIC) and for the Fund’s Risk and Compliance team. Paul was appointed Chief Risk Officer on 28 October 2019 having joined AustralianSuper in 2007. He was Group Executive Membership from 2013-2016 before taking on the role of Group Executive Strategy, Brand & Reputation from 2016-2019. Prior to joining AustralianSuper he was the National Secretary of the Finance Sector Union of Australia. He is a Director of SuperFriend – the industry fund Mental Health Foundation. Paul holds a Bachelor of Commerce from the University of Melbourne and was awarded the Shell exhibition prize for Labour economics. He also holds a diploma in Financial Planning.


Brad Hutchinson, Risk and Compliance Manager, Mercy Super

Brad has been working in superannuation for over 40 years bringing to Mercy Super a wide range of experience across all facets of the industry. He has worked in administration, client service, trustee education, marketing and systems development.

In his current role, Brad ensures Mercy Super operates within the required legal framework and assists the Trustee and management team in monitoring and managing risk to protect the security and integrity of members’ benefits.

Brad made his television debut in the late 1960s on the same day and show as Kerri-Anne Kennerley. She never writes.

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