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Product development initiatives and innovative approaches to claims handling

45 mins 1 CPD Hours

How we design our products and how we manage claims are two of the most...

Views from ASIC on offsets and value and FSC on occupational exclusions

45 mins 1 CPD Hours

With income offsets, value for money insurance and occupational exclusions...

Managing data to maximise business operations and member experiences

45 mins 1 CPD Hours

Better data has long been the holy grail for insurance: how to get it, use it...

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Views from ASIC on offsets and value and FSC on occupational exclusions

45 mins
1 CPD Hours

Insurance Symposium Business operations  Engagement  Governance  Indigenous  Innovation  Insurance  Leadership  Marketing  Members culture  Operations  Policy  Regulation  Risk

With income offsets, value for money insurance and occupational exclusions firmly on ASIC’s radar, find out what this could mean for benefit design and member experience.

Published Date: 22 October 2021


Nick Kirwan, Policy Director, Life Insurance, Financial Services Council

In his role as Policy Director, Life Insurance, Nick leads the policy work on Life Insurance at the FSC, including the Life Insurance Code of Practice.

Nick has spent his career in financial services, both in industry and public policy.  He spent many years in senior industry life insurance roles in the UK before spending 8 years as the policy lead for life, health & travel insurance at the Association of British Insurers, and then 2 years at the ILC-UK, a Westminster based think-tank advising the UK Government on public policy matters relating to demographic change.  In 2014, Nick moved to Australia, spending over 2 years in senior industry life insurance roles before joining the FSC in 2017.

Outside work, Nick is married to Bronwyn and enjoys running, tennis, theatre and travel (on hold for now!).

Sacha Vidler, Senior Manager - Superannuation, ASIC

Sacha has worked in superannuation since 2001, and as a regulator since 2015.  Areas of interest include superannuation adequacy, tax arrangements, retirement phase products, SuperStream and, more recently, insurance in superannuation. At ASIC, he leads one of five super stakeholder teams, whose work spans policy implementation, entity supervision and enforcement.


Noel Lacey, Head of Insurance, Cbus Super Fund

Noel has over 40 years of experience, including 30 in superannuation and 10 in human resources. He spent the first 20 years of his career with large corporations, where he started in human resources roles and then moved into management of in-house corporate super funds before moving to major Industry Funds.

Noel spent 16 years at AustralianSuper in various executive roles. Nearly 7 years ago he joined Cbus and has been Head of Insurance for the last 5 years leading the transformation of insurance into a valued benefit and service for Cbus members.

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