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Overcoming the engagement challenge

60 mins 1 CPD Hours

What communication tools can we use to engage members with a value-add...

Better outcomes for First Nations members

30 mins 0.50 CPD Hours

How can superannuation funds better improve outcomes for First Nations...

Creating value through sustainable investing

60 mins 1 CPD Hours

Asset owners and managers have a responsibility to invest in a way that...

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Better outcomes for First Nations members

30 mins
0.5 CPD Hours

CMSF 2020 Policy  Engagement  Members culture  Indigenous


How can superannuation funds better improve outcomes for First Nations members?

Through real-life case studies, this session will illustrate the current issues faced by First Nations members when engaging with superannuation.

Published Date:


Lynda Edwards, Coordinator Financial Capability, Financial Counselling Australia

Lynda’s work around fair and equitable products and services for First Nations Peoples is what has driven her to be involved in the consumer advocacy movement. Working as the Coordinator Financial Capability with Financial Counselling Australia since 2017, her wide and knowledgeable expertise has been instrumental in many changes being made in how financial services, regulators and govt work with and for First Nations Peoples and communities in terms of understanding the economical landscape. This has been evident when Lynda gave evidence at the Financial Services Banking Royal Commission as well as her involvement with many consultation groups for Indigenous Financial Literacy, National Aboriginal and Torres Strait Islander Network, Funeral Insurance Working Group, Telstra Indigenous Advisory Committee, WIRE Financial Capability Project, Centerpay Working Group, National Indigenous Financial Capability Strategy amongst others.

Lynda’s work is her passion, using her knowledge and expertise in a space that's dedicated to helping Australia’s First Nations People and Communities.


Zach Tung, Policy and Regulatory Analyst, AIST

Zach is a Policy and Regulatory Analyst at the Australian Institute of Superannuation Trustees (AIST) and has over a decade of experience working in the financial services sector. At AIST he is responsible for assisting in the development of policy positions to proposed changes to Australia’s superannuation system.

Prior to joining AIST, Zach spent the previous two years at Social Investment Business working as a Project Manager, where he was responsible for a Taskforce that was commissioned to increase the level of social impact investing in the UK. Zach has also held a number of different compliance related in the financial advice sector, most recently as a Quality Advice Assurance Manager at the Commonwealth Bank.   

Zach holds a Masters in Applied Finance, Master of Business Administration (MBA) and a Diploma in Financial Services.

CPD 0.5pt


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