Delegate Cancellation Policy
Early Bird Registration - All early bird registrations must be booked no later than Thursday 22 December 2022 to be eligible for the discounted rate. If payment is not received in line with invoice payment terms, you may be required to pay the standard rate.
Standard Registration - All conference registration fees are to be paid prior to the commencement of the conference or conference entry may be denied.
If you are no longer able to attend AIST's Conference of Major Superannuation Funds (CMSF), let us know at least 35 days* before the conference to receive a refund.
If you cancel in the 34 days* before CMSF, you will not receive any refund, but may transfer your registration to another person.
All cancellations and requests to transfer registrations must be received in writing. Please email change requests to email@example.com
COVID-19 Cancellation Policy - If you are unable to attend CMSF in 2023 due to COVID-19 as a result of government restrictions on either holding the event or travel, AIST will endeavour to make the event available to you online.
If you are unable to attend CMSF 2023 due to contracting covid, a replacement delegate may be sent in your place at no extra charge. Notification must be made in writing and received prior to the event commencing.
In these circumstances:
If the notification of the applicable government restriction(s) occurs 35 days or more prior to the event you will receive a full refund of your registration fee or a conversion of your registration into 2 online registrations as requested by you.
If the notification of the applicable government restriction(s) occurs less than 35 days prior to the event you will receive a conversion of your registration into 1 online registration for CMSF 2023 and a 50% refund of your registration fee.
AIST CMSF Conference Cancellation Policy - Upon registering for the CMSF all delegates agree that if for any reason beyond AIST's reasonable control, including but not limited to strikes, labour disputes, acts, regulations or orders of governmental authorities, civil disorder, disasters, acts of war, acts of nature (fires, floods, or emergency conditions) and/or any matters incidental or related to COVID-19 other than as described under 'COVID-19 Cancellation Policy' above AIST is unable to perform its obligations under this agreement, such non-performance is excused and AIST may terminate any agreement without further liability of any nature.
Insurance - AIST will not be held responsible for any claims regarding travel, accommodation or registration related costs, including but not limited to those related to COVID-19. Please obtain your own insurance if you have any concerns.
* Actual days - not business days