AIST welcomes the House of Representatives Standing Committee on Indigenous Affairs consultation into how the corporate sector establishes models of best practice to foster better engagement with Aboriginal and Torres Strait Islander consumers. AIST has a keen interest in improving superannuation outcomes for Indigenous peoples, and through the Indigenous Super Working Group (ISWG) established in 2013, it has sought to advance important enhancements to processes that impact Indigenous members, including adoption of AUSTRAC guidance on identification, publishing a Vulnerable Members Guidance Note for superannuation funds and service providers, and advocacy for policy reform on death benefits.

AIST recognises that corporations must understand the needs of Indigenous peoples through ongoing cultural training, better processes that meet the needs of remote consumers, and better accessibility to financial services and support networks for vulnerable members.