This half-day virtual workshop explores the skills and knowledge needed to develop and implement best practice when assessing claims and working with the insurer.
Through real-life case studies, participants will get exposure to the claims process from an insurer’s perspective, and learn how super funds can make the claims experience a better and more efficient one for all the parties involved, and ultimately improve their member servicing levels.
Who should register?
This session is designed for superannuation trustee directors, legal and compliance professionals, insurance case officers and administrators, and members of Claims Review Committees.