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Pamela McAlister BA LLB, LLM

Ombudsman, Australian Financial Complaints Authority

Pam is currently an Ombudsman in the Superannuation, Advice, Investments & Life Insurance team at the Australian Financial Complaints Authority. She is an experienced financial services lawyer and governance specialist, with particular expertise in superannuation law and practice, trust law and regulation.

Pam’s past roles include senior governance consultant with Mercer, specialist superannuation partner at Hall & Wilcox, Greenfields and Freehills, Group Executive - Governance at Australian Unity and Deputy Executive Director at the Australian Securities & Investments Commission. She was a member of the Superannuation Complaints Tribunal’s Advisory Board until the end of 2018.

Pam has also chaired the Superannuation Committee of the Law Council of Australia, been general editor of the Australian Superannuation Law Bulletin, lectured in superannuation, trusts and administrative law for several tertiary institutions and served as a director on trustee boards and committees for a number of superannuation funds.