Policy & Procedures
Early Bird Registration - All early bird registrations must be booked no later than the advised date on the website to be eligible for the discounted rate. If payment is not received in line with invoice payment terms, you may be required to pay the standard rate.
Standard registration - All Symposium registration fees are to be paid prior to the commencement of the event or entry may be denied.
If you are no longer able to attend the Symposium, please let us know in writing, at least 14 days* before the event to receive a refund.
If you cancel in the 14 days* prior to the event, you will not receive any refund, but may transfer your registration to another person.
All cancellations and requests to transfer registrations must be received in writing. Please email change requests to [email protected]
* Actual days - not business days
COVID-19 Cancellation Policy – If, as a result of COVID-19 restrictions we are unable to proceed with the Symposium as an in person event, then AIST will endeavour to make the event available to you online.
If you are unable to attend the event either due to government restrictions on travel preventing you from travelling to the event or, as a result of a COVID-19 infection, the standard registration conditions outlined above apply.
Please email change requests to [email protected]
AIST Symposium Cancellation Policy - Upon registering for a Symposium all delegates agree that if for any reason beyond AIST's reasonable control, including but not limited to strikes, labour disputes, acts, regulations or orders of governmental authorities, civil disorder, disasters, acts of war, acts of nature (fires, floods, or emergency conditions) and/or any matters incidental or related to COVID-19 other than as described under 'COVID-19 Cancellation Policy' above AIST is unable to perform its obligations under this agreement, such non-performance is excused and AIST may terminate any agreement without further liability of any nature.
Insurance - AIST will not be held responsible for any claims regarding travel, accommodation or registration related costs, including but not limited to those related to COVID-19. Please obtain your own insurance if you have any concerns.