Program

The AIST Superannuation Administration Symposium (SAS) 2012 program will be available soon.

The 2011 conference program and speaker presentations (below) will be available on this site until July 2012.

Presentations

To download available presentations, simply click on the name of the presenter.

Presentation Downdloads

SESSION 1

Stronger Super

Presentation
Fiona Reynolds, FAIST, Chief Executive Officer, AIST

SESSION 2

SuperStream

Presentation
Philip Hind, National Program Manager, SuperStream

SESSION 3

Technology...to infinity and beyond

Presentation
Graham Sammells, Chief Executive Officer, The IQ Business Group

SESSION 4

Call Centre Case Study

Presentation
Matt McOsker, Vice President, Technology Product Development, T. Rowe Price (Baltimore, Maryland, United States)

SESSION 5

Member engagement opportunities through your call centre - don't miss out!

Presentation
Chris Kirby, Head of Research, Fifth Quadrant

SESSION 6

Administering your fund to avoid complaints

Presentation
Jocelyn Furlan, Chairperson, Superannuation Complaints Tribunal

SESSION 7

Employer management - the SME experience

Presentation
Andrew Baird, Principal - Accounting & Business Advisory, WHK

SESSION 8

Account Consolidation

Presentations
Chris Connolly, independent researcher and superannuation / banking advisor to CHOICE
David Haynes, FAIST, Project Director, AIST

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