Ideas Exchange Member Experience

Member Experience Ideas Exchange Overview

The 2017 Member Experience Ideas Exchange

The 2017 Member Experience Ideas Exchange focused on how you can improve relationships and communications with your fund members.

This one-day SOLD OUT event took a holistic look at the member experience journey and arm you with a practical toolkit to action at your fund. 

View the 2017 program here.


Tuesday 1 August 2017


Pan Pacific Melbourne, 2 Convention Centre Place, Melbourne

Registration Opens:



8:30am - 3:15pm


6 hours


Speaker/Chair Gifts:

Each speaker and chair will be thanked for their contribution with a donation to First Nations Foundation on their behalf. You can find out more about AIST’s partnership with First Nations Foundation and where our donations go here.