Assessing TPD & Death Benefits Claims

This course gives participants the skills and knowledge to process and handle the assessment of TPD and death benefit claims. It also provides an overview of the SCT's role in reviewing member complaints

Did you know that complaints made to the Superannuation Complaints Tribunal (SCT) regarding Total and Permanent Disablement (TPD) claims are at an all time low? This is a reflection of increasing skill levels in the area of claims assessment, and funds are benefiting from the cost reductions.

Is your fund benefiting from this decrease in complaints? If not, have you considered AIST's Assessing TPD and Death Benefit Claims course?
Conversely, death benefit claims are increasing in complexity and in level of complaints to the SCT and this is a source of increasing dissatisfaction for fund members.

This course gives participants the skills and knowledge to process and handle the assessment of TPD and death benefit claims. It also provides an overview of the SCT's role in reviewing member complaints.

The course is designed to be participatory and challenging, and involves the review of actual TPD and death benefit case studies.

Who should register?

This session is designed for Trustees of Superannuation Funds, Complaints Officers and Administrators; particularly those on the Claims Review Committee.

Assessment

Not Applicable.
Delivery methodFacilitated
CPD Hours3

*EarlybirdStandard
Member $690.00 $760.00
Non-Member $855.00 $940.00
*Register 14 days before course date

Date/s Location Time Registration

Tue 21 October

Adelaide

9:00-12:30

Online Registration

Wed 22 October

Perth

9:00-12:30

Online Registration

Thur 20 November

Melbourne

9:00-12:30

Online Registration

Thur 27 November

Sydney

9:00-12:30

Online Registration

2015 Dates

Wed 29 Apr

Brisbane

9:00am-12:30pm

Online Registration

Thu 30 Apr

Sydney

9:00am-12:30pm

Online Registration

Fri 1 May

Melbourne

9:00am-12:30pm

Online Registration

Wed 28 Oct

Adelaide

9:00am-12:30pm

Online Registration

Thu 29 Oct

Perth

9:00am -12:30pm

Online Registration

Fri 4 Dec

Melbourne

9:00am-12:30pm

Online Registration

This course is also available to in-house groups with a minimum 8 people. If you wish to conduct an in-house session within your office please contact AIST to arrange a suitable time on 03 8677 3800 or training@aist.asn.au